CompTIA A+

Target Audience

This course is for students wishing to take and pass both CompTIA A+ exams (220-801 and 220-802) exam. It is also suitable for students wanting to improve their skills in PC support and administration. Success in the CompTIA A+ exam helps to prepare for a career in IT support, perhaps leading to further CompTIA vendor-neutral certifications or qualifications from Microsoft, Cisco and others.

It combines the content of our 220-801 and 220-802 courses into one bundle.

Course Prerequisites

Students should have basic experience of using a PC, Microsoft Windows and browsing the Internet. They should be able to:

  • Use a keyboard and mouse
  • Recognize the main components of a PC and different data media such as USB drives and DVD
  • Start the computer and navigate the desktop
  • Use Windows Explorer to create directories and subdirectories and manage files
  • Use Internet Explorer to view websites.

CompTIA A+ 220-801

Module 1 – Peripherals and Adapters

  • Safety Procedures:
    Health and Safety Laws • Electrical Safety • Cable Management • Lifting Techniques and Weight Limitations • Static Electricity and ESD • Labs • Implementing an Anti-ESD Service Kit
  • Motherboard Components:
    System Case Types • Disassembling a PC • Motherboard Layout • Bus Architecture • Motherboard Components
  • Power Supplies:
    Electrical Circuits • Power Supply Unit (PSU) • Installing a Power Supply Unit • Labs • Identifying PC Components
  • Connection Interfaces:
    I/O Ports and Cables • Legacy Port Types • USB Ports • SCSI • Display Connectors and Cable Types • Audio Connectors • Labs • Identifying PC Ports
  • Peripherals and Expansion Slots:
    Basic Input Devices • Touch Screens and Digitizers • Installing and Configuring Peripherals • Expansion Bus • Adapter Cards
  • Output and Multimedia Devices:
    Display Devices • Comparing Display Technologies • Video Adapters • Audio Devices • Multimedia Input Devices • Labs • Connecting Peripheral Devices

Module 2 – System Components

  • Mass Storage Devices:
    Hard Drives • Host Bus Adapters • Installing Disk Drives • RAID
  • Removable Storage Devices:
    Optical Disc Storage • Flash Memory • Floppy Drives • Tape Drives • Labs • Adding Storage Devices
  • System Memory:
    Memory Types • Memory Characteristics • Installing and Upgrading Memory • Labs • Upgrading Memory
  • Processors:
    Central Processing Unit (CPU) • CPU Architectures • Other CPU Features • CPU Packaging • Cooling Systems • Removing a CPU • Installing or Upgrading a CPU
  • BIOS:
    CMOS Setup • BIOS Component Information • Configuring the Boot Sequence • Configuring Onboard Devices • BIOS Security • Firmware Upgrades • Using Built-in Diagnostics • Labs • CMOS Setup
  • Custom Configuration:
    Configuring Computers for Business • Configuring Computers for Home Use

Module 3 – Laptops and Printers

  • Laptops:
    Portable Computers • Laptop Components • Upgrading Laptops • Power Supplies for Portable Computers
  • Printer Types:
    Printer Types • Laser Printers • Inkjet Printers • Dot Matrix Printers • Thermal Transfer Printers • Scanners
  • Installing and Configuring Printers:
    Installing and Configuring a Printer • Maintaining Printers • Routine Maintenance of Laser Printers • Maintaining Other Printer Types • Labs • Installing a Printer
  • Preventive Maintenance:
    Environmental Controls • Power Problems • MSDS Documentation • Disposal and Recycling • Labs • Cleaning and Preventive Maintenance
  • Professionalism and Communication:
    Customer Service Skills • Communication Skills • Professionalism • Handling Customer Complaints • Incident Response Policy • Labs • Upgrading the Graphics Adapter • Removing and Installing FRUs

Module 4 – Networking Essentials

  • Network Hardware:
    Basic Network Concepts • Network Topologies • The OSI Model • Network Components • Twisted-Pair Network Cabling • Other Network Cabling Types
  • TCP/IP Essentials:
    TCP/IP • Internet Protocol and IP Addressing • Configuring TCP/IP • IP Version 6 • TCP and UDP • DNS • Internet Application Protocols • Other TCP/IP Application Protocols
  • Wireless Networking:
    Wireless Networks • WLAN Security • Configuring an Access Point • Wireless Communication Ports • Labs • Building a Network
  • Internet Access:
    The Internet • Accessing the Internet • Dial-up Access • ISDN • xDSL (Digital Subscriber Line) • Other Broadband Services • Configuring Firewalls • Voice-over-IP

CompTIA A+ 220-802

Module 1: Supporting Windows 1

  • Windows Operating System:
    What is an Operating System? • Windows 7 • Windows Vista • Windows XP • Windows Upgrade Paths • Labs • Windows 7
  • Administration Tools:
    Control Panel • System Properties • Microsoft Management Consoles and Administrative Tools • Command Prompt and Text Editors • File Structure and Paths • Shut Down • Windows Registry • Labs • System Administration Tools
  • Managing Users:
    User and Group Accounts • User Account Control • Managing User Accounts • Labs • Configuring Users and Groups • Labs • User Account Management
  • Managing Storage:
    Partitions and File Systems • Disk Management Tool • Adding Arrays (Dynamic Storage) • Drive Status • Command Line Disk Management • Mount Points and Disk Images • Labs • Disk Management
  • Managing Files:
    Windows Explorer • Folder Options • Navigating Directories at the Command Prompt • File Management using a Command Prompt • Labs • File Management

Module 2: Supporting Windows 2

  • Managing Applications:
    Managing Software • Managing Services • msconfig • Task Manager • Labs • Application Management
  • Managing Devices:
    Configuring Hardware • Display Settings • Power Management • Labs • Device Management
  • Managing Performance:
    Viewing System Information • Performance Monitor • Reliability and Performance Monitor • Advanced System Properties • Labs • System Management Utilities
  • Maintenance and Backup:
    Maintaining and Optimizing Drives • Task Scheduler • Patch Management • Data Backup • Restoring User Profiles • Labs • Windows Maintenance Tasks
  • Installing Windows:
    Overview of OS Installations • Installation Boot Methods • Preparing the Hard Disk • Completing an Attended Installation • Options for Deploying Windows • Labs • Installing and Configuring Windows XP • Installing Windows Vista • Virtualization Virtualization Basics • Purposes of Virtual Machines • Security Requirements

Module 3: Troubleshooting Windows

  • Troubleshooting Theory:
    Troubleshooting Models and Processes • Troubleshooting Procedures
  • Troubleshooting Boot Problems:
    Windows Boot Process • Advanced Boot Options Menu • Troubleshooting Boot Problems • System Restore • System Recovery Tools • Command Prompt Recovery Tools • Labs • Boot Troubleshooting • Automated System Recovery
  • Troubleshooting Applications:
    Event Viewer • Windows Error Reporting • Troubleshooting Windows Errors • Labs • Event Viewer
  • Viruses and Malware:
    Types of Malware • Malware Symptoms • Preventing Malware Infections • Anti-Virus Software • Windows Security Tools • Labs • Anti-Virus Software
  • Workstation and Data Security Security Fundamentals:
    Encryption • Authentication • Workstation Security • Data Security • Physical Security • Labs • Account and Password Policies

Module 4: Troubleshooting PC Hardware

  • Troubleshooting System Components:
    Troubleshooting Basic Hardware Problems • Troubleshooting Power Problems • Troubleshooting POST
  • Troubleshooting Motherboard Components:
    Labs • Testing Hardware Components
  • Troubleshooting Storage and Video:
    Troubleshooting Hard Drives • Troubleshooting Failures in RAID • Troubleshooting Display Problems • Labs • Diagnosing System Errors
  • Troubleshooting Laptops:
    Laptop Disassembly Processes • Troubleshooting Laptops
  • Troubleshooting Printers:
    Windows Printing Features • Configuring Printers • Troubleshooting Windows Print Problems • Troubleshooting Print Defects • Labs • Printer Maintenance

Module 5: Supporting Networks

  • Configuring Network Connections:
    Network Adapter Properties • Establishing Networking Connections • Configuring TCP/IP in Windows • Configuring a Wireless Client • Securing Networks • Labs • Network Adapter Properties
  • Configuring Shared Resources:
    Domains and Workgroups • Configuring a Windows Client • Configuring File and Folder Sharing • Offline Files • NTFS File Permissions • Printer Sharing • Simple File Sharing and HomeGroups • Remote Access Utilities • Labs • Windows Networking • Remote Desktop
  • Configuring Internet Access:
    Establishing Internet Connections • Configuring the Browser • Network and Host Firewalls • Windows Firewall
  • Troubleshooting Networks:
    Troubleshooting Networks • Troubleshooting IP • Troubleshooting Routing and Name Resolution • Troubleshooting Network Hardware • Labs • Troubleshooting Networks
  • Mobile Devices:
    Mobile Device Hardware • Mobile Operating Systems • Network Connectivity • Securing Mobile Devices

Auditoriniai mokymai

Pradžios data Trukmė, d. Kurso pavadinimas Kaina, € Statusas
2018.09.17 4 CompTIA Security + 800
2018.10.08 5 CompTIA A+ 1000
2018.10.15 3 Projektų valdymo pagrindai pagal CompTIA Project+ 640
2018.10.22 5 CompTIA Server+ 1000
2018.11.05 5 Kompiuterinių tinklų pagrindai pagal CompTIA Network+ 1000 Komplektuojama

Nuotoliniai mokymai


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CompTIA Network Plus Certification Support Skills 2018 Objectives 1570 Attend From Anywhere
CompTIA Security+ 1570 Attend From Anywhere