The eLearning course provides you with a thorough grounding in ITIL Foundation. Written by QA’s own skilled lecturers with extensive experience in the practical application of service management, the course includes support and on-line examination practice during the QA eLearning experience.
This eLearning Product includes a Pearson Vue voucher:
The exam is multiple-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%).